Privacy Policy

This Privacy Policy describes how azs1.biaya.co.id (“Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from https://azs1.biaya.co.id.

Effective Date

This Privacy Policy is effective as of August 24, 2026.

Information We Collect

We collect various types of information for different purposes to provide and improve our service to you. Our commitment is to transparency regarding the data we collect and how we use it.

Personal Information

When you visit the Site, we may collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”.

• Device Information:
  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site. This helps us understand user behavior and improve your browsing experience.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
• Order Information:
  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number).
  • Purpose of collection: to provide products or services to you, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you.
• Customer Support Information:
  • Examples of Personal Information collected: Name, email address, phone number, and details of your inquiry.
  • Purpose of collection: to provide customer support and effectively address your queries and concerns.
  • Source of collection: collected from you when you contact us.

Non-Personal Information

We also collect non-personal information, which cannot be used to identify you personally. This includes aggregated data, demographic information, and other technical information that does not reveal your specific identity. This information is primarily used for analytical purposes to understand trends and improve our services, ensuring a better experience for all users.

How We Use Your Information

We use the personal information we collect for various legitimate business purposes, always with transparency and a clear objective. These uses include but are not limited to:

• Service Provision: To provide and maintain our services, including processing transactions and managing your accounts.
• Website Improvement: To improve, personalize, and expand our Site and services, based on user interaction and feedback.
• Communication: To communicate with you, including responding to inquiries, providing customer support, and sending updates or promotional materials (if you have opted in).
• Security: Detecting and preventing fraud and other malicious activity, ensuring the security and integrity of our Site.
• Legal Compliance: Complying with legal obligations and enforcing our terms and conditions.
• Analytics: Performing analytics and research to understand how users interact with our Site and to develop new features, all aimed at enhancing your user experience.

Cookie Policy

Our Site uses standard “cookies” to enhance your experience. Cookies are small text files that are placed on your device by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Our use of cookies is transparent and designed to improve functionality without compromising your privacy.

What are Cookies?

Cookies are small pieces of data stored on your device (computer or mobile device) when you browse a website. They serve various functions, such as remembering your preferences, enabling secure transactions, and helping us analyze how our website is used. They do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

How We Use Cookies

We use standard cookies for the following transparently stated purposes:

• Strictly Necessary Cookies: These cookies are essential to enable you to move around the website and use its features, such as accessing secure areas of the site. Without these cookies, services you have asked for cannot be provided.
• Performance Cookies: These cookies collect information about how visitors use a website, for instance, which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.
• Functionality Cookies: These cookies allow the website to remember choices you make (such as your username, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located.

Third-Party Cookies

In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the service, deliver advertisements on and through the service, and so on. These third-party cookies are subject to the respective privacy policies of these external services. We primarily use Google Analytics for understanding website traffic and user behavior, allowing us to enhance our services based on comprehensive, anonymous data.

Your Choices Regarding Cookies

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, if you choose to decline cookies, you may not be able to fully experience the interactive features of the Site or our services.

You can typically find these settings in the ‘options’ or ‘preferences’ menu of your browser. You can also visit www.allaboutcookies.org for comprehensive information on how to manage cookies on a wide variety of browsers.

Sharing Your Information

We value your privacy and are committed to not selling your Personal Information to third parties. We may share your Personal Information with third parties only under specific, transparent conditions:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential and comply with data protection regulations. Examples include payment processors, hosting providers, analytics providers, and customer support platforms.
• Legal Compliance and Protection: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency). We may also disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others, in compliance with legal frameworks.
• Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your Personal Information may be transferred as part of that transaction. We will notify you via a prominent notice on our Site of any such change in ownership or control of your personal information, offering you transparency and choice.

Data Security

We implement a variety of industry-standard security measures to maintain the safety of your Personal Information when you place an order or enter, submit, or access your personal information. These measures include using secure server technology, encryption (SSL/TLS), firewalls, and restricted access to data, all designed to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Data Retention

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. Our data retention policies are designed to comply with legal obligations while ensuring that your data is not held longer than necessary. When we no longer need to process your data, we will securely delete or anonymize it.

For example, we will retain Order Information for as long as necessary to complete the purchase, process refunds, and for our internal accounting and legal record-keeping purposes.

Your Rights

You have certain fundamental rights regarding your Personal Information, subject to applicable law. We are committed to upholding these rights and providing you with mechanisms to exercise them:

• Right to Access: You have the right to request copies of your Personal Information we hold. This allows you to verify the accuracy of your data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure (“Right to be Forgotten”): You have the right to request that we erase your Personal Information, under certain conditions, such as when the data is no longer necessary for the purposes for which it was collected.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your Personal Information, under certain conditions, for example, if you contest the accuracy of the data.
• Right to Object to Processing: You have the right to object to our processing of your Personal Information, under certain conditions, particularly when processing is based on legitimate interests or for direct marketing.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions, in a structured, commonly used, machine-readable format.
• Right to Withdraw Consent: If we rely on your consent to process your Personal Information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of any processing carried out before you withdraw your consent.

To exercise any of these rights, please contact us using the contact details provided in the “Contact Us” section below. We will respond to your request within a reasonable timeframe, in accordance with applicable law and our commitment to user rights.

Third-Party Links

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, or if you would like to exercise any of your rights regarding your personal data, please contact us:

• By email: privacy@azs1.biaya.co.id
• By visiting this page on our website: https://azs1.biaya.co.id/contact